Installation & IQ/OQ/PQ
Commissioning packets can include delivery inspection, accessory confirmation, electrical safety notes, user acceptance checks, and asset tagging for beds, lifts, oxygen equipment, and mobility devices.
Services & Support
Invacare support is structured for post-acute operators, biomedical teams, DME distributors, and discharge planners who need equipment to arrive ready for safe use. The program joins site assessment, validated setup, caregiver education, preventive maintenance, field repair, parts planning, and end-of-life documentation into a single operating model. Instead of treating a hospital bed, patient lift, power wheelchair, or oxygen concentrator as an isolated purchase, the support team reviews the use setting, room constraints, caregiver skill level, reimbursement documentation, and service geography before recommending a deployment plan.
Commissioning packets can include delivery inspection, accessory confirmation, electrical safety notes, user acceptance checks, and asset tagging for beds, lifts, oxygen equipment, and mobility devices.
PM calendars are aligned to OEM recommendations, facility policy, and observed utilization so teams know when batteries, casters, hand controls, actuators, and wear items need review.
Dispatch routing, parts availability, Tier 1-3 escalation, and loaner planning help minimize disruption for high-use post-acute and home health fleets.
Door widths, room layout, lift clearance, oxygen storage, battery charging, cleaning workflow, and caregiver staffing are captured before equipment is assigned.
Delivery teams verify serial numbers, accessories, basic function, user documentation, and initial training completion for each deployed asset.
Superusers receive bed control, transfer, oxygen, mobility, cleaning, and emergency escalation guidance supported by short reference materials.
Preventive maintenance reviews battery health, lift slings, hand controls, rails, alarm functions, and safety notices across the installed base.
End-of-life work documents asset disposition, accessory recovery, UDI traceability, cleaning status, recycling, and replacement planning.
Service Audit
Invacare can benchmark age, failure history, PM compliance, accessory gaps, and service exposure across home hospital beds, power wheelchairs, patient lifts, oxygen systems, and consumables. The audit produces a practical action list rather than a decorative report: what can stay in service, what needs parts, what needs staff retraining, and what should be replaced before a discharge program depends on it.